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Designs and develops healthcare related software solutions.

o       

Interprets written business requirements and technical specification documents.

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Prototypes potential software solutions.

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Performs coding to written technical specifications.

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Provides estimates of timelines for development of software solutions.

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Follows Agile Software Development best practices.

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Investigates, analyzes and documents reported defects.

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Performs maintenance programming and correction of identified defects.

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Creates, documents and implements unit test plans and scripts.

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Creates and maintains technical documentation using defined technical documentation templates.

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Develops application roadmaps.

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Performs 2^nd and 3^rd level incident and problem management of clinical and business software applications developed by the department.

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  • Provides 24/7 on-call support involving accessing multiple systems and resolving problems.
  • Provides support that may require on-site testing during non-standard business hours in clinical departments (e.g., Emergency Dept., Operating Room, Nursing Unit) in order to resolve production issues in clinical systems.
  • Monitors applications to ensure high availability.
  • Investigates, analyses, and repairs/resolves issues with either workarounds or permanent solutions.
  • Creates and maintains support scripts and related documentation.
  • Facilitates and contributes to interactions between users and other support teams.

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Performs continuous improvement and maintenance of existing applications.

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  • Enhances existing software products based on user feedback and change requests.
  • Coordinates activities with Product Management, Architecture, other technical groups and application users.                       

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Researches, evaluates and designs technical solutions.

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  • Researches creative solutions to technical problems
  • Designs products for improving efficiency of healthcare delivery
  • Evaluates new technology for addressing existing problems.
  • Maintains current knowledge of relevant technological advancements

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Tests software based solutions.

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  • Creates and maintains automated software test suites.
  • Tests manually software features.
  • Identifies and documents deficiencies in existing software.
  • Troubleshoots and repairs user reported defects.

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Provides some leadership to junior level positions.

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  • Mentors the Analyst; checks/reviews work performed, as appropriate.
  • Works in a collaborative manner, including providing assistance and assigning related work to the Analyst positions.

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Works with and within the standards and processes outlined by SIMS Enterprise Architecture team.

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  • Works within SIMS Enterprise Architecture standards, consults and collaborates with the Enterprise Architecture team, ensuring all standards are met.
  • Collaborates with the SIMS Enterprise Architecture team in the creation and design of enterprise architectures/ systems and the adoption of standards.
  • Assists in the creation of technical Requests for Proposals for enterprise solutions for SIMS, UHN, and provincial initiatives. 
  • Contributes to the technical evaluation of proposals received through the procurement process.