Terms of Use and Privacy Policy

Canadian Health Libraries Association/Association des bibliothèques de la santé du Canada (CHLA/ABSC) is committed to protecting the privacy of its members.

The CHLA/ABSC website is operated in accordance with this same set of values. All personal information collected by CHLA/ABSC via this website or otherwise is done in accordance with the following privacy policy. Your registration via CHLA/ABSC's online registration service indicates your acknowledgment and acceptance of CHLA/ABSC's Terms of Use and Privacy Policy.


Protecting Your Personal Information

Certain processes available on this website are used to collect personal information such as “Join Us” and "Course or Conference Registration", etc. Any personally identifiable data about customers or website visitors is stored securely and used only for the purpose for which it is provided to us.

Other CHLA/ABSC members can access contact information about you, information formerly available in the printed CHLA/ABSC membership directory. Vendor representatives who hold CHLA/ABSC membership are NOT authorized to use your contact information for marketing purposes. Members are not authorized to use the membership directory information to "spam" other members.

Payment and Data Collected

Official confirmation of registration will be provided after your application is processed.

No refunds are available for Membership Dues.

Refunds for Conference Registration (less $25 processing fee) will only be provided for cancellations received at least 1 month before the conference date.

All credit card information is collected and stored securely.
CHLA/ABSC uses the information only for the purpose supplied and does not maintain credit card information for each individual member.


Aggregate Data

When we collect information from you, we try to let you know at the time of collection how we will use the information. Usually, the information we collect is used in aggregate, or internally to respond to inquiries, process orders, collect confidential survey data, or to allow you to access specific member information.

The information you provide to CHLA/ABSC - such as your name,
address, etc. - allows CHLA/ABSC to inform you about events and
activities and to notify you of issues, events or special offers which may be of interest to you. By becoming a member or by requesting information or registering for events or courses offered by CHLA/ABSC, you are giving CHLA/ABSC permission to contact you by way of the information you provide.


CHLA/ABSC Website

The operating system for the CHLA/ABSC website (www.chla-absc.ca) may automatically record some general information about your visit, such as:

  • The Internet domain for your Internet service provider, such as "company.com" or "service.ca" and the IP address of the computer accessing the website, such as "ppp-55;
  • The type of browser (such as "Firefox verson x" or "Internet Explorer versionx") you are using;
  • The type of operating system you are using (such as MacIntosh, Unix or Windows);
  • The date and time you visit our site and the web pages that you visit on our site, along with the address of the previous website you were visiting, if you linked to use from another website.
  • If you are logged into this site, your user name will be recorded along with the date and time of your visit, which pages you viewed, etc.

CHLA/ABSC uses this information and statistical analysis to help us make our site more useful to visitors. We may disclose this information in aggregate only to third parties such as sponsors, clients or advertisers and/or use it for auditing purposes.

The CHLA/ABSC website may use "cookies" that identify you as a returning visitor. A cookie is a piece of data that a website can send to your browser, which may then store the cookie on your hard drive. So, when you come back to visit CHLA/ABSC's website again, information can be tailored to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit and to measure website activity. Browsers such as Netscape allow you to disable cookie collection if you wish, or inform you when a cookie is being stored on your hard drive.
Specifically, we use cookies in order to allow members to access
features (i.e. "Remember Me" function) without logging into the website each time.


When You Leave the CHLA/ABSC Website

This policy discloses the privacy practices for the CHLA/ABSC
website (www.chla-absc.ca). However, the CHLA/ABSC website contains links to other sites. Once you link to another site, you are subject to the privacy and security policies of the new site. CHLA/ABSC encourages you to read the privacy policies of all websites you visit, especially if you share any personal information.

If you have any questions, or require more information, please contact the Association Office at info@chla-absc.ca