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MIG Scenario for April
While reviewing your library usage stats, you notice that a particular group of patrons hasn’t used the library in quite some time. You used to see this type of patron quite regularly, but now you realize that they’ve been conspicuously absent for at least the past year. What steps would you take to “win” this group back? Would you use caution in any of these steps?
Questions? Feedback? Suggestions? Comments?
Mentorship Interest Group convener
Brooke Ballantyne Scott